David Burkus
David Burkus
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What is Psychological Safety? | Leadership Keynote Speaker David Burkus on Building Trusting Teams
Psychological Safety is a climate on teams where each individual feels it is safe for interpersonal risk-taking. It's a climate of mutual trust and respect.
//SPEAKING
Like what you heard? Find more on David's speaking page (and find out about bringing him to your company or event) at davidburkus.com/keynote-speaker/
//ABOUT DAVID
One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.
He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.
A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.
//CONNECT
+ LinkedIn: www.linkedin.com/in/davidburkus/
+ Twitter: davidburkus
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#PsychologicalSafety #Teamwork #Keynote
Переглядів: 147

Відео

Psychological Safety On Teams | Keynote Speaker David Burkus on Building Trusting Teams
Переглядів 63114 днів тому
Collaboration is essential to teamwork. But it can be difficult to collaborate with people whose perspectives, preferences, and personalities are different from our own. It’s hard enough to build trust among the team and collaborate properly, but keeping that trust is even harder. That’s why high-performing teams don’t merely trust each other, they work to create a psychologically safe environm...
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КОМЕНТАРІ

  • @cooldudicus7668
    @cooldudicus7668 2 години тому

    Videos like this make me want keep being a capitalist. It is cool.

  • @kshitijpatil9015
    @kshitijpatil9015 6 годин тому

    🤜🏻🤛🏻 Trust should be on both sides....

    • @DavidBurkus
      @DavidBurkus 5 годин тому

      I agree. But if you’re a leader…trust your people first.

  • @sillybilly331
    @sillybilly331 8 годин тому

    someone asked me for gum and it was my last one

  • @favourshali8365
    @favourshali8365 14 годин тому

    Facts

  • @dimogj
    @dimogj 2 дні тому

    You deserve milions views. You are right on spot, great breakdown. This is a comment of a person that runs a team builing company for almost 20 years now and I concur with everything you said.

  • @KevOppelt
    @KevOppelt 2 дні тому

    I usually stay up too late playing guitar. I have no interest in playing during the day.

    • @DavidBurkus
      @DavidBurkus 2 дні тому

      That works, especially if you're working on new things.

  • @sammov4477
    @sammov4477 4 дні тому

  • @warrengatwood6316
    @warrengatwood6316 5 днів тому

    Working in the Aerospace manufacturing industry. I’m not surprised I never see any of these surveys. Union shop by the way.

  • @violentgentleman_jmac
    @violentgentleman_jmac 6 днів тому

    This is the first video of yours that I'm watching after typing in for advice. May 1 is my birthday, so I guess i should order your book. Thanks much.

  • @Z0rkerman
    @Z0rkerman 7 днів тому

    You can extend this idea also to help teach one of your people how to convince you or their argument. Many people might have a good idea and a bad sales pitch, and that can be a very valuable way to mentor, and even better make sure the best ideas and not best sales pitches make it to the final round

  • @acdude5266
    @acdude5266 7 днів тому

    I worked for a homeland security lab in NJ, witnessing and experiencing myself abuse of some independently thinking employees by management as well as the abuse of quality and statistical science. After the annual employee surveys at both the homeland security lab and its former aviation organization across the street, managers would hold postmortem meetings to identify low scorers and attempt to intimidate them. Apart from contaminating the survey, the survey itself and managerial "analysis" of the results were also problematic. And, the remedies were designed to fail when the management tried to gaslight staff and redirect attention to trivial mattress, as opposed to taking some accountability for their mismanagement and politicking to reinforce and protect their positions. They were deluded, unwilling to accept responsibility for their own failures, opting for a gaslit interpretation and fun and games fixes. No chance at reform when those who need to reform are controlling and unwilling to break their addictive thinking so damaging to the missions.

    • @DavidBurkus
      @DavidBurkus 7 днів тому

      As shocking as this is...it's more shocking that it's common in a lot of organizations.

  • @walboyfredo6025
    @walboyfredo6025 8 днів тому

    Sadly l came across Team Leaders who think that the team members work for HIM. He use to say " I AM THE BOSS!" all the time. We lost all respect for the guy.

    • @DavidBurkus
      @DavidBurkus 7 днів тому

      "We" over me applies to leaders too. You can tell a lot about a leader based on if they said people "work for him" versus he "leads a team."

  • @dreammix9430
    @dreammix9430 9 днів тому

    FYI from my experience as an employee, My Philosophy is never ever trust management. I've seen these surveys used against us so I always declined to take these types of surveys if I'm ever asked to fill one out. But hey that's just me.

    • @DavidBurkus
      @DavidBurkus 7 днів тому

      I know a LOT of leaders who truly do use this survey to help improve their organization. But I also know of a lot of managers who feel these surveys are used to judge their performance and try to manipulate it accordingly.

    • @dreammix9430
      @dreammix9430 7 днів тому

      hence my rule to never trust management... just like never trust HR

  • @kellyschultz7258
    @kellyschultz7258 12 днів тому

    Is there a particular number of participants that should be involved in the exercise for the highest impact?

    • @DavidBurkus
      @DavidBurkus 11 днів тому

      Ideally however large your team is. But a lot of research points to the ideal team size being 6-8 people.

  • @kshitijpatil9015
    @kshitijpatil9015 12 днів тому

    Well this is something interesting to think about... Thx for sharing @DavidBurkus 😊

  • @walboyfredo6025
    @walboyfredo6025 13 днів тому

    This was evident in a UK TV show called " Back to the Floor" , ( This was before Undercover Boss). On that show, CEO"s/MD's, were tasked to do menial tasks. All of them said that theu weren't aware on the day to day task that the shop floor workers did in that organisation.

    • @DavidBurkus
      @DavidBurkus 13 днів тому

      Oh man…that would have been great to watch.

    • @walboyfredo6025
      @walboyfredo6025 13 днів тому

      @@DavidBurkus What was best thing about the show was that the CEO's/MD's would go back to the head office and tell the senior board of directors that changes needs to be done within the organisation. Some of CEO's/MD's even stated " I have a better understanding organisation and changes need to put into place" . Majority of times the other board members became "yes men" and totally agree with what the CEO's/MD's stated. On occasions the CEO's/MD's challenges the other board members to go "Back to the Floor", to gain a better grasp of the organisations dynamics.

  • @evei11
    @evei11 14 днів тому

    No regrets!!

  • @professional.on-line
    @professional.on-line 15 днів тому

    Hello Have you heard of chanakya Neeti. You talk and idea work in top Multi national companies like Microsoft etc. And non of em would come to my city 😂 Best regards ✨️

    • @DavidBurkus
      @DavidBurkus 14 днів тому

      Thanks. I have not heard…I’ll check it out.

  • @kshitijpatil9015
    @kshitijpatil9015 16 днів тому

    Interesting point @DavidBurkus Can you make an long form video to get more in depth understanding over this thing......?

    • @DavidBurkus
      @DavidBurkus 16 днів тому

      Thanks. I first heard the phrase from Bob Sutton: bobsutton.typepad.com/my_weblog/2006/07/strong_opinions.html

    • @kshitijpatil9015
      @kshitijpatil9015 16 днів тому

      @@DavidBurkus Thanks for sharing the article.....! Will go through it now....😊

  • @sevens_october
    @sevens_october 16 днів тому

    I walked out of my workplace after serving for 7 years, boss decided to throw my coffee away knowing I just bought it- I got tired of new people with no skills getting more benefits than myself and also the nepotism

  • @chaseyourdreams1402
    @chaseyourdreams1402 17 днів тому

    Love it ❤ why does nobody talk about this in our companies?!

    • @DavidBurkus
      @DavidBurkus 16 днів тому

      They don’t?! So sorry to hear that.

  • @walboyfredo6025
    @walboyfredo6025 17 днів тому

    Great stuff. 👍

  • @briansimmons6760
    @briansimmons6760 18 днів тому

    Sometimes corporate businesses are impossible to work for because they are so rich they lose connection at the lower level. All they are worried about is WallStreet numbers. 5 years ago I was a maintenance guy for Arby's. My owner was a small franchise owner owning about 5 Arby's and he let me fix minor things that's did not require a license. I worked for him for 9 years and then he sold to the Flynn Restaurant Group which owns 30,000 chains, ie Taco bell, Panera bread, Arby's, Planet fitness and more. The regional manager came up to me and said to me that Flynn group does not recognize the maintenance position at the local level, give us your keys and by the way your still an employee, but since your not a manager you do not have any vacation and other benefits either. That shit pissed me off. I refuse to eat at any Fynn group or do business with them to this day.. They had their own maintenance guys who drove from Utah to Northern Idaho (800 miles) just to fix something. I bet the gas cost 500 $ round trip just to fix a wall outlet and a few light ballasts. In the past i would go to Home depot get a light Ballast, 20 bucks go back to Arby's and replace the broken light ballast. Instead this Fynn group decides to spend more money than they needed to. They did not know how good they had it, instead they threw it away ( local maintenance) and opted to spend more money than they needed to. They had their own hvac guys from Utah and all i had was cet electrical certificate. It's like they walked in and said go home we run this show now.

  • @TattyDarling
    @TattyDarling 18 днів тому

    The problem is that companies want workers who will commit themselves and be loyal…..but Ive yet to work for a company that wants to give that back to their employee. They don’t even see us as human. We are numbers, that make numbers so that the higher ups can take more fancy holidays and buy designer bags….while we have 3 roommates in our 30’s because we can’t afford to live.

    • @DavidBurkus
      @DavidBurkus 17 днів тому

      There are a few but they’re fewer and farer between.

  • @briansimmons6760
    @briansimmons6760 18 днів тому

    Firing an employee is easy for unskilled work, but if the position is an licensed electrician the employer may take a year to find someone qualified. I would even go as far to say if the position is a senior electrical engineer. It would take 2 years to find someone of that caliber. masters degree in electrical engineer, 5 years experience, c plus , plus, Linux , cad certifications etc... Good luck firing him and replacing him. The employer is better off working with the problem and resolving the issue at hand with the employee. Like i said if you remove the employee the employer might get screwed because i bet there are only less than 1 percent of the job force that chose electrical engineers in all the usa. The rest of the skilled trade are lawyers,doctors,hvac,plumber,framer,electricians,truck drivers. ect...

    • @DavidBurkus
      @DavidBurkus 18 днів тому

      I think in almost ALL situations the employer is better off trying to work through the problem with employees. But sometimes...you reach a point where more trying just doesn't work.

  • @Dr.ATheLeaderSC
    @Dr.ATheLeaderSC 20 днів тому

    Great video!

  • @aaronsoto1504
    @aaronsoto1504 21 день тому

    This is a great self-assessment tool. Thanks for the thought provoking insight David!

  • @Tia82377
    @Tia82377 21 день тому

    Perfectly said 👍💪👏👏👏👏👏 thank you 🙏🏼

  • @nexxterra
    @nexxterra 21 день тому

    your key word here was "experiences" When a diverse team have experience in the field a project falls under, they will excel, however, if diversity is the only thing brought to the table, a room full of identical faces with related experience will always do better

  • @FreedomFinanceFun
    @FreedomFinanceFun 22 дні тому

    I think I'm there

  • @FreedomFinanceFun
    @FreedomFinanceFun 22 дні тому

    You're asking for a boss to actually blame themselves and change or fire themselves. Is the answer always to get another job?

    • @DavidBurkus
      @DavidBurkus 22 дні тому

      Hopefully, it’s to recognize the bad culture before you join.

  • @bsdiceman
    @bsdiceman 22 дні тому

    very good topic covered well. helped me learn about something very important to me

  • @davidwhitcher1972
    @davidwhitcher1972 23 дні тому

    I have never felt like i belonged to any team/group i have worked with. At best i have felt appreciated.

  • @walboyfredo6025
    @walboyfredo6025 23 дні тому

    I saw this in a number of companies. They look at "bullying" as "strong management".

  • @BhaskarChakravorti
    @BhaskarChakravorti 23 дні тому

    Thank you for the impactful takeaways on Team building

  • @BenRangel
    @BenRangel 24 дні тому

    True. In my team we've done positive feedback sessions (facilitated by our manager) and that really helped. Lots of things we appreciate about our colleagues but never say out loud

  • @BenRangel
    @BenRangel 24 дні тому

    Yes. By being at the office leaders often over heard more details in the daily work. That in itself makes them approachable as I can raise some detailed issue with my specific project for the past few days. When a leader knows less about my daily work I will not approach then with issues about what I actually do in detail

    • @DavidBurkus
      @DavidBurkus 22 дні тому

      This is one of the reasons I think a LOT of people are headed back to the office most of the time.

  • @BenRangel
    @BenRangel 24 дні тому

    Yeah I'm a big fan of saying "can we try skipping this meeting the next two times?" and next time vote on if we need it again. Many people used to imagine the meeting was necessary or at least nice. But having experienced living without it just fine they rarely wanna vote it back

  • @BenRangel
    @BenRangel 24 дні тому

    To me it can be a healthy outlet, when a team is doing good in general. Been in several teams who did good but we kinda complained about other parts of the org for fun during after works. It felt like a healthy outlet. It's often when people say "I don't wanna complain" that I feel they are seriously pissed about something.

    • @DavidBurkus
      @DavidBurkus 22 дні тому

      I think it's definitely a coping strategy....I'm not sure it's healthy. It feels good in the moment...but I think it's one step above rumination.

  • @dominicblyth9662
    @dominicblyth9662 24 дні тому

    eye opener

  • @rachplans
    @rachplans 24 дні тому

    How would you determine what gets rewarded (and what doesn’t) without working there? Ie during the interview process

    • @DavidBurkus
      @DavidBurkus 24 дні тому

      I would ask questions during the interview about the qualities of a star performer. Answers that lean toward prosocial behaviors are a good sign…answers that lean toward production are a bad sign.

  • @johnobrien9165
    @johnobrien9165 24 дні тому

    True

  • @CB-kf9pg
    @CB-kf9pg 24 дні тому

    Agreed. The problem is that you have to work there for awhile before you see how they operate internally. Toxic companies suck👌

    • @bullpee
      @bullpee 24 дні тому

      Yeah it took 2 years to see how toxic my manager was at Amazon....

    • @DavidBurkus
      @DavidBurkus 24 дні тому

      It’s possible to tease it out in the interview process…but not usually for entry level or early career jobs which is sad.

  • @Tia82377
    @Tia82377 29 днів тому

    Love this 🙏🏼👍💪🩷

  • @kristimilligan7852
    @kristimilligan7852 29 днів тому

    Integrity is rare, but when you find a company or team that values integrity, it is blissful.

  • @anastefan4865
    @anastefan4865 Місяць тому

    Hi, how about being too open and honest with your manager in your concerns about the lack of productivity of your team and the manager just considers that uour colleagues slacking off is just another way of working ( considering that you are in charge in the team to increase their productivity scrum wise) Then, after you come back from a 3 weeks holidays, you’re layed off without a clear reason… after 3.5 years working in that company. 🤔

    • @DavidBurkus
      @DavidBurkus 26 днів тому

      Ugh. So sorry to hear that.

  • @annejoyce7494
    @annejoyce7494 Місяць тому

    Recreational complaining.....yeah seen those in a team i worked in, back in 2020 when Covid19 pandemic took hold ....complaining for the sake of complaining 😢

  • @kshitijpatil9015
    @kshitijpatil9015 Місяць тому

    Are you referring to the new trend - No Meeting Friday's...?

    • @DavidBurkus
      @DavidBurkus 27 днів тому

      I mean….that’s a start.